Test Your Browser Settings

We know some of you experienced issues accessing Oprah and Eckhart Tolle's live class. From the feedback you've provided, we feel the main issue was caused by a software change that confused some pop-up blockers. In order to make sure you don't have this problem again, please follow the instructions below. Click here to access class.

Please note: The following information pertains to adjusting pop-up blocking settings within your browser. If you have additional pop-up blocking software installed, you'll need to consult the specific instructions for that pop-up blocker.

STEP 1
In order to watch the live online class, you will need to allow pop-ups specifically for this special webcast. Choose your browser and operating system.

Internet Explorer 7.0 for Windows
Internet Explorer 6.0 for Windows
Firefox for Windows
Firefox for Macs
Safari for Macs

Internet Explorer 7.0 for Windows
1. At the top of your browser window select the "Tools" option
2. From the list that displays, select "Pop-up Blocker"
3. Once the "Pop-up Blocker" is highlighted you will see 2 more options to the right, select "Pop-up Blocker Settings"
4. A "Pop-up Blocker Settings" window will display. Enter the following in the "Address of website to allow" field: event.oprah.com and click the "Add" button.
5. You'll now notice in the "Allowed Sites" area below that event.oprah.com is now an allowed site. Click on the "close" button to close the window.
6. You are now ready to proceed to Step 2.

Internet Explorer 6.0 for Windows
1. At the top of your browser window select the "Tools" option
2. From the list that displays, select "Pop-up Blocker"
3. Once the "Pop-up Blocker" is highlighted you will see 2 more options to the right, select "Pop-up Blocker Settings"
4. A "Pop-up Blocker Settings" window will display. Enter the following in the "Address of website to allow" field: event.oprah.com and click the "Add" button.
5. You'll now notice in the "Allowed Sites" area below that event.oprah.com is now an allowed site. Click on the "close" button to close the window.
6. You are now ready to proceed to Step 2.

Firefox for Windows
1. At the top of your browser window select the "Tools" option
2. From the list that displays, select "Options"
3. Select the third tab "Content" marked with a blue globe icon.
4. You'll note that the "Block pop-up windows" option is checked. To allow the webcast to display, click on the "Exceptions" button directly to the right of "Block pop-up windows".
5. An "Allowed Sites – Popups" window will display. Enter the following in the "Address of web site" field: event.oprah.com and select the "allow" button.
6. You'll now notice in the "Site Status" area below that event.oprah.com is now an allowed site. Click on the "close" button to close the window.
7. From the "Options" window, select "Ok"
8. You are now ready to proceed to Step 2.

Firefox for Macs
1. Locate the Firefox menu in the top left corner of your screen. Click on it and select "Preferences" from the drop-down menu.
2. Select the third tab "Content" marked with a blue globe icon.
3. You'll note that the "Block pop-up windows" option is checked. To allow the webcast to display, click on the "Exceptions" button directly to the right of "Block pop-up windows".
4. An "Allowed Sites – Popups" window will display. Enter the following in the "Address of web site" field: event.oprah.com and select the "allow" button.
5. Close the two preferences windows and refresh the page.
6. You are now ready to proceed to Step 2.

Safari for Macs
The Safari Browser will work regardless of the pop-up setting. If you would like to test your browser, please proceed to Step 2.

STEP 2

Click on the button below to test your pop-up. If you are successful you will get a pop-up window that will display a confirmation message and you'll be all set! If you are not successful, you will see a message with further instructions.

Test the Pop-up

If you are unable to use the link above, click here to test the pop-up.



Still Unable to See the Pop-up?
  1. Try clicking on the text link below the "TEST YOUR POP-UP" button.
  2. Make sure your computer does not have additional pop-up blocking software. If it does, you will need to enable pop-ups from event.oprah.com or disable your pop-up blocker to watch the online class.
  3. Check to see if you have a yellow bar displaying at the top of your browser. Sometimes your browser will let you know if a pop-up is being blocked this way. If you do see this yellow bar, click on it, and choose the option that "Allows for Pop-ups".
For any additional questions, please refer to the webcast support page.

If you've followed all of these steps and are still unsuccessful in seeing the pop-up, please e-mail us at support@webcast.oprah.com. An Oprah.com team member will respond to you.